THE PROBLEM

In the United States,
half the population fails
to take their chronic medications as directed

and

nearly 1/3
of prescriptions for
chronic conditions
are never filled.1

12009 study conducted by the New England Healthcare Institute.

When it comes to adherence, the stakes are high:
According to the Center for Health Transformation, medication non-adherence results in 125,000 deaths and an additional cost of $2000 per person to the U.S. healthcare system every year. 2

2“The Importance of Medication Adherence,” Center for Health Transformation, 2010.

Nearly 2 out of 3 seniors have
trouble understanding the information on the labels of their prescription drugs.3

32003 National Assessment of Adult Literacy.

Average face-to-face patient care time with a physician is only 8 minutes.4

4“For New Doctors, 8 Minutes Per Patient,” New York Times, May 2013.

We know that behind every statistic is a patient.
And behind every patient is a story waiting to be heard.

That’s where Pleio GoodStart® comes in.

HOW PLEIO GOODSTART® WORKS

We listen, we empathize and we provide encouragement to help patients establish a good routine.

Pleio GoodStart reaches 75% of new to therapy patients in a program within 10 days. GoodStarters then engage 70% of those patients by way of a live phone call.

Engagement

Patient engaged by phone within 10 days of Rx fill at pharmacy

GoodStart Discussions

Patient receives multiple discussion calls throughout their participation in program

GoodStart Minutes

Short reminder messages and tips are sent to the patient in the form of text, voicemail or email based upon the particular patient’s preference

Medication Therapy Management (MTM)

Pharmacist consults with patient to better understand adherence issues and help patient overcome barriers to adherence

Text GoodStart

Text message-based component of the GoodStart program that empowers the patient to initiate the program at their convenience or extend the program experience

Thank-You Cards

Patient receives customized thank-you note as continued motivation to keep up their medication routine and progress

THE PLEIO GOODSTART® DIFFERENCE

Pleio’s GoodStarters are trained, empathetic professionals with communication experience. They create meaningful connections with patients and are instrumental in providing patients with emotional support and encouragement when they need it most.

Actual wordcloud generated from 6 Pleio Goodstart® calls

RESULTS

GoodStart’s results are significant and predictable across numerous chronic diseases and conditions, including hypertension, diabetes, major depressive disorders, hyperlipidemia, asthma and COPD.

As a result of its behavioral focus, GoodStart shows lasting behavioral change and brand loyalty:

For Community Pharmacy and Pharmaceutical Manufacturers

For Health Plans
Absolute increase of 7% in Statin members with PDC >80% at 12-months (n=12,597)
25% improvement in PDC in Diabetes members with poor adherence (<60% at 200 days) (AMCP presentation poster 2015)

Pleio GoodStart® is a fully tested, highly reliable, HIPAA and FDA compliant medication adherence program.

MAKING CONNECTIONS THAT COUNT

Creating effective medication adherence programs requires caring, adaptability and continuity.

The commitment of our partners within our wide-reaching, multi-channel support network has enabled us to reach out to patients of every background and situation, including those with low health literacy, overburdened caregivers, and patients who live in isolation, resulting in meaningful prescription lift across many brands to date, for everyone’s benefit.

CALL OR E-MAIL US TODAY TO SEE WHAT PLEIO CAN DO FOR YOU